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Your puppy is healthy to the best of our
knowledge when it leaves our premises. We will give a 72 hour guarantee
for communicable diseases, however this does not cover any injury suffered after the
puppy leaves our premises. Once the puppy leaves, we have no control over
the environment it is in. Many of the diseases have incubation periods of
3 days and as little as 24 hours. Please be careful as to where you take
your puppy. Puppy has had a basic health check at least once by a
certified veterinarian before leaving, we try to be very thourough to
guarantee a healthy puppy, however on occasion something may
be missed, if during the 72 hours the puppy is diagnosed
with an infection notify us immediately, then send us the
written diagnosis from the vet with the cost of medication
needed to treat and we will cover the cost of the
medications only, under our discression and after consulting
our vet. Some puppies will make themselves ill from the
stress of going to a new environment, this is not covered,
please read about hypoglycemia at the bottom of the page. If
you choose not to have the puppy examined by a vet of your
choice during the 72 hour time period, all other guarantees
are void.
We give a year from birth for life threatening
genetic defects. It must be determined by 2 unassociated vets and sent to
me in writing as soon as diagnosed. Puppy must be returned to us
immediately with registration papers, (we are not responsible for shipping
expenses). We will either replace the puppy with a puppy of equal value
when one comes available or if puppy is kept we refund half of the
purchase price, not including shipping expenses. This guarantee is void if
puppy is not checked by a veterinarian within 72 hours of purchase or if
puppy changes hands. We are
not responsible for any veterinarian bills. If
the puppy dies within this one-year time frame, the Buyer will pay to have
it autopsied to ascertain cause of death. A puppy with a defect
must be returned or humanely euthanized, with the prior permission of the
Seller, to qualify for a replacement puppy. A returned puppy must be
retuned to the seller in good condition, other than the specified
problem, at the expense of the Buyer. The Buyer will then qualify for a
replacement puppy. Buyer is responsible for transportation costs to and
from the Seller for a replacement puppy. No replacement puppy will be
given if the puppy has been euthanized without prior permission of the
Seller
There are
certain disorders that may be caused by environmental factors, for
example: allergies, thyroid dysfunction, demodectic mange, and other
auto-immune disorders that are not covered by this warranty. Any
physical problem, which is or could be the result of injury, is not
covered under this warranty, including luxating patellas.
No puppy will be returned for
any of the following reasons: Allergies, house breaking problems, family
disagreement, other pet(s), etc. We try to honestly represent the puppies
by sending recent photos etc, we will not refund if you are unhappy with
a puppy that has been shipped.
We do not guarantee the future breed ability
of this dog, puppies are sold as pets, if full AKC registration is given
we don't guarantee puppy will breed or show. Also, we cannot guarantee the size of your puppy, however we
will give our best estimate using past experience.
Vaccines:
Your puppy has had at least 1 shot before you
will take it home. The shot we use protects against distemper, hepatitis,
adenovirus Type-2, parvo, and parainfluenza, We give their first
vaccination between 6 and 8 weeks and then every 3 to 4 weeks until 4
months of age, however ask what your veterinarian recommends. * Puppy has
had a basic health check at least once by a certified veterinarian before
leaving. *We don't use lepto in our puppy shots because they have a high
reaction rate to it.
Worming:
We worm the puppies every 2 weeks, starting
at 2 weeks of age. We use Pyrantel Pamoate which covers hook and round
worms. At 6 weeks of age we worm with Panacur.
Feeding:
Your puppy has
been on IAMS or Eucanuba Puppy food. Food and fresh water is always
available. Any change in diet may cause diarrhea (which can be deadly for
a tiny puppy). Make sure to make any dietary changes gradually. A small
amount of Pepto Bismol may be given for diarrhea. Cows milk causes
diarrhea in puppies.
Hypoglycemia:
Any puppy can
be susceptible to hypoglycemia but toy breeds are more prone to the
condition. Signs can include lethargy, staggering and
or falling down, just laying around with a sad look on its face, followed
by what looks like it is asleep. This sleeplike condition can turn into
tooth-clenching seizures and spasms, then possibly a comatose condition and
even death. Not all symptoms may be seen so be very observent of any
difference in behavior.
Sugar in the drinking water, karo syrup, nutri-cal or nutri-stat,
honey, or even sugary cereal help to restore low blood sugar.
Pediatric electrolytes (unflavored) and Science Diet AD canned food both work
really well to help sick puppies. If the puppy doesn't recover within a
short time get him to a vet immediately, it is a life and death emergency.
It is very important to make sure the puppy doesn't get
over tired, chilled, or go long without eating to help prevent
hypoglycemia. High quality dog food helps.
Stress can also be a major factor in a hypoglycemic
attack. Stressors like being taken to a new home, depressed immunity caused
by vaccinations, sudden changes of diet, being terribly frightened, toenail
trimming and baths can be traumatic to little puppies. Please
keep stress levels minimal and try to make your puppy feel safe secure.
Hypoglycemia is not covered under this warranty. This is a management problem, not genetic or hereditary.
Refund/Replacement policy
All deposits are
non–refundable. If Buyer pays for puppy in full, and then
chooses not to take possession of puppy before delivery
date, Seller will refund 50% of purchase price. All items
covered under this warranty are by replacement only.
If we feel that the
puppy is being mistreated in any way, we retain the right to
reclaim the puppy, no refund will be given.
If puppy is shipped I must have a signed copy of contract
within one week of shipping or guarantee is void.
This guarantee is only good as stated, no other
guarantees are written or implied. |
